IG Holidays

Are you an owner?

We offer you a vision and professional support to better manage your villa or holiday home. Our experience in the non-hotel and hotel sector and in the professional management of properties will guarantee you a constant and secure income, offering the possibility to spend your time in the best possible way.

We will accompany you in optimizing your property to offer guests quality services that will make their stay unique.

We take care of the complete management of your property for short-term rentals, guaranteeing professional services and reliability

    High Visibility

    • Professional photos and creation of property’s online profile.
    • Dynamic daily rate management to maximize revenue keeping up-to- date on room rates, packages and promotions.

    • Uploading on all the OTA’s to guarantee maximun visibility.

    • Periodic contents & publicity on Instagram and Facebook pages.

    • Possibility on direct bookings through company’s website

    Bookings Management

    • Timely management of guest requests answering calls, emails, or in- person requests and confirmation of reservations understanding customer needs and preferences.

    • Synchronization of calendars on multiple OTA’s

    • Upselling or recommending additional services to guests.

    • Constant communication with cleaning team to insure that the property is perfectly set-up for guests.

    Welcoming Guests

    • Inspection of the property before a new guest arrives, going thorough cleaning, stocking toiletries (if applicable) and making sure everything is working in order.

    • Welcome gift & packages if requested or necessary, according to our understanding.

    • Check-in & Check-out of guests at the property, description of all functional aspects and delivery of the keys

    • Self check-in & self check-out system.

    • Personalized Welcome Book of the property to every guest.

    • 24-hour assistance for the guest from the moment a reservation is made until they check-out.

    Cleaning

    • Scheduling on monthly cleaning calendar

    • Scheduling of “Start of the season cleaning” and periodic deep cleaning of the properties.

    • Full laundry management service for every reservation.

    Property Management

    • Consulence to the new owners for the initial set-up of the property

    • Personal assistance on furniture shopping and interior design of the property.

    • Continuous monitoring of the state of the property and management of maintenance interventions

    • Full availability to the owner 7 days a week

    • Complete transparency regarding reservations, prices and calendar availability

    Bureaucratic Management

    • Management of business opening

    • Creation of CIN (Codice Identificativo Nazionale)

    • Daily communications of guest data to the State Police Alloggiatiweb and Osservatorio Turistico Regionale.

    • Collection of tourist tax (if applicable)

    • Tax witholding service on request.